FAQ
Questions, answered.
Everything you need to know about applying, leasing and living with us.
No matching questions. Call 319.853.8566 and we'll answer it.
Applying
Does each applicant need to fill out an application?
Yes. Every adult who'll live in the property completes their own application. See the application.
Will I need a co-signer?
Sometimes. It depends on verifiable employment and monthly income, credit score and rental history.
Can I do a virtual showing?
Yes. If you can't make it in person, we'll set up a video walkthrough at a time that works for you.
Your lease
How long are leases?
One year.
How do I sign the lease?
We email it to you to review and sign electronically. The security deposit and first month's rent are paid at the same time, and we'll send instructions.
Can I sublease?
Yes. We'll send our sublease packet. You find the subtenant, they complete our application, and once they're approved you pay the sublease fee in your lease.
Is smoking allowed?
No. Smoking isn't permitted in any unit or common area, and residents are billed for any resulting damage.
Are pets allowed?
Not at this time.
Rent & payments
When is rent due?
On the 1st of each month by 11:59 p.m. Central. Late fees apply after that.
How do I pay?
Online, through our payment processor, which works on weekends and holidays too. We accept one payment per unit, from the same resident each month unless you tell us otherwise.
When do I get my deposit back?
Within 30 days of the end of your lease. Just send us your new address.
Moving in & out
How do I report existing damage?
When you move in we'll email you a property condition checklist. Complete it within 3 days to note anything that's already there.
Which utilities am I responsible for?
Each listing spells it out, and we'll go over it at the showing. Your lease covers it in full.
How do I set up utilities?
MidAmerican 888-427-5632 · Mediacom 855-633-4226 · CenturyLink 800-244-1111 · Alliant 800-255-4268 · South Slope 319-626-2211
What's the move-out process?
A few weeks before your lease ends, we'll send a move-out packet with cleaning expectations and everything else you need.